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Maintenance affecting Virtual Desktop Labs

News story

CITS will be performing updates on the VDI environment that supports the Virtual Desktop Labs.

When is this going to happen?

  • Monday 3 June 2019 (WA Day Public Holiday) 
    • 8 am to 12 pm (AWST)
    • Full outage to Virtual Desktop services
  • Monday 24 June 2019
    • 8 am to 12 pm (AWST)
    • Reduced capacity for approximately two hours

How will this affect you?

You will not be able to access the Virtual Desktop Labs or Virtual Desktop for 4 hours on 3 June.

You may experience degraded performance for approximately 2 hours on 24 June.  Access via these methods will be affected:

  • All web browsers access to
  • VMware Horizon desktop application (Windows, Mac, Linux)
  • VMware Horizon mobile apps (Android, iOS)

Once the upgrade is complete, services will return to normal.

Further Information

If you have any issues following completion of the upgrade contact the IT Service Desk on 08 9266 9000 or email